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NYC Department of Veterans' Services (DVS)
Weekly Newsletter
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Message from Commissioner Hendon:
VA Encourages Telehealth to Promote Safety
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Dear Veteran Community,
As New York City plateaus after reaching it's projected peak of the novel coronavirus pandemic, social distancing is more important than ever to ensure the safety of you and your loved ones and to help continue the downward trend of new cases in general.
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For this reason, the U.S. Department of Veteran Affairs (VA) has boosted it's telehealth offerings. Further, the VA is encouraging Veterans who have non-critical needs to consider scheduling a video visit or utilizing one of its other distance services.
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However, if you feel seriously ill, then first and foremost, please contact your doctor or medical provider to see what they recommend. If it is an emergency, then please call 911.
Like non-VA hospitals, VA in-person services have been impacted by COVID-19. They have responded accordingly to save lives and protect Veterans.
Local VA hospitals are currently available for emergencies and urgent ongoing treatments such as dialysis and chemotherapy. To reduce exposing Veterans to COVID-19 and to respect social distancing, the VA is requesting that Veterans call and/or use telehealth services instead of visiting VA hospitals.
Some of the telehealth resources that are available to Veterans right now include:
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My HealtheVet the VA’s online patient portal, where Veterans can ask non-urgent questions to their VA healthcare team, schedule appointments for VA Video Connect, and fill prescriptions.
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VA Video Connect allows Veterans to talk to their VA healthcare providers through private and secure video messaging using their phones and computers. To arrange an appointment, please call (877) 877-9267.
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The Rx Refill mobile app is another option for Veterans to refill prescriptions and have them delivered to their homes.
Annie’s Coronavirus Precautions Protocol App lets Veterans receive texts with updated COVID-19 information. It can also help Veterans monitor symptoms if they need to contact their local facility for care.
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For a full list of telehealth services and to learn how to obtain remote access to your doctor for appointments and non-urgent needs, please visit VA's Connected Care website.
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If you are a Veteran who has not applied for VA healthcare and/or who has seen your income change due to the crisis, then you can learn whether you qualify for VA healthcare by visiting the VA healthcare eligibility page or calling 1-877-222-VETS (8387). Those who qualify for VA healthcare can apply by calling 1-877-222-VETS (8387) or visiting the application webpage.
If you or someone close to you does not qualify for VA healthcare and are in need of medical insurance, then please know that the New York State of Health Marketplace has extended its special enrollment period for Affordable Care Act plans through May 15th. Other programs affiliated with the New York State of Health Marketplace (i.e.: Medicaid, the Essential Plan, etc.) are available year-round. Regardless of whether you have lost your job, lost your health coverage, or are uninsured, the New York State of Health Marketplace will help you obtain coverage. Visit New York State of Health Marketplace or call (855) 355-5777 to enroll directly. Moreover, a list of free Enrollment Counselors who can help you navigate the New York State of Health Marketplace - all of whom have been certified by the NYC Department of Health - can be found online here. To find a counselor, you can also search the NYC Health Map, text “CoveredNYC” to 877-877, or call 311.
I wish you and your loved ones’ continued safety, health, and peace as we all get through this together.
Thank you.
All the best,
James
Lt. Col. James Hendon
Commissioner
New York City Department of Veterans’ Services
Follow us at www.nyc.gov/vets, on social media @nycveterans, or via email at connect@veterans.nyc.gov for the latest information regarding COVID-19's impact on NYC's veteran community. Contact us at (212) 416-5250, or email us at connect@veterans.nyc.gov.
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We understand home is not always safe.
According to the VA, women veterans are more likely to experience Intimate Partner Violence than civilian women. Compounding this issue is the recently reported rise of domestic abuse cases worldwide due to COVID-19 stay-at-home orders.
If you are experiencing domestic abuse, please call NYC’s 24-hour support hotline at 1-800-621-4673. Call 911 for emergencies. For additional services visit NYC Hope.
New York State also operates a domestic violence hotline that you can contact at 1-800-942-6906.
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This week the IRS began issuing Economic Impact Payments, also known as stimulus checks, to those who filed in 2018 and 2019.
Low-income New Yorkers who are not required to file income taxes can still receive an Economic Impact Payment. To get your payment as quickly as possible, register your information in the "Non-Filer: Enter Payment Info Here" section of the IRS website. Anyone who receives veterans disability compensation, pension, or survivor benefits from the Department of Veterans Affairs can also register their information using this tool.
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Open Positions at NYC Health + Hospitals
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For those able to serve, NYC Health+Hospitals is looking to fill 500 non-clinical positions immediately including:
- Clerical Associate
- Mortuary Technician
- Nurse's Aide (Transport Escort)
- Service Aide (Housekeeping, Receiving, Dietary, and Central Sterile)
No medical background is required. To learn more and apply click here.
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Support for Small Businesses
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The U.S. Small Business Administration is offering new relief options to help your business get through COVID-19.
Programs include:
Learn more here.
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National Cemetary Administration
We extend our condolences to every military family who has lost a loved one due to COVID-19.
During this challenging period, the National Cemetery Administration respectfully asks visitors to adhere to the CDC and New York City guidelines intended to maintain the health of our community. CDC guidelines state that those who are ill, have been exposed to COVID positive, or have tested positive for COVID-19 should not visit public areas.
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COVID-19 Veteran Resource Guide
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COVID-19 Data
You can now confidentially self-report your COVID-19 status and symptoms by visiting the New York City Engagement Portal. This data will help NYC communicate information on infected areas to the public
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Food Assistance
Food Pantry
Visit a Nutrition Kitchen pantry to pick up one week of free groceries for you or someone in need. NYC's Nutrition Kitchen food pantries have expanded their hours and added locations to make sure no New Yorker goes hungry during this crisis. Learn more here.
Meal Delivery
The Get Food NYC Delivery Program brings meals to New Yorkers who can't currently access food including:
- Disabled veterans who aren't able to make grocery trips
- Senior veterans at high risk for COVID-19
- Veterans & military families who can't afford delivery services
Learn more or forward this link to someone in need here.
SNAP
New Yorkers who received SNAP benefits will receive the maximum benefit amount for the months of March and April. Learn more here.
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Employment Support
HIRING: NYC Food Delivery Drivers
The City is hiring licensed TLC drivers to help deliver meals to New Yorkers who cannot access food on their own. Learn more or sign up here.
Freelancers
If you are a freelancer struggling with nonpayment issues, you can file a complaint here.
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Housing
Tenant Helpline:
New York City renters struggling to pay rent can contact the newly created tenant helpline by calling 311.
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Military Families
FREE Facebook Portals
Eligible veterans and caregivers can receive free Facebook Portals to help stay connected. The video calling device allows users to make video calls to their contacts on Messenger and WhatsApp. The Facebook Portals will be distributed in pairs. Facebook will provide free help desk services and technical assistance for veterans, caregivers, and families. Request a Facebook Portal here.
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Military Spouses
The Spouse Education and Career Opportunity program provides military spouses with resources to create an academic plan, search for scholarships, develop their resume, and find the right career. Learn more here.
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Combat Price Gouging
If you think a store has excessively increased the price of necessary items used to prevent or limit the spread of COVID-19 you can:
- file a complaint here
- call 311 and say “Overcharge”
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Minority Vets Safety Series: Protecting Yourself & Your Family
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Join Minority Vets of America (MVA) for a weekly series on review safety precautions designed to protect yourself from COVID-19. MVA leader and U.S. Coast Guard veteran, Janell Norman will facilitate this family-focused session.
WHEN:
Sunday, April 19 | 2 pm - 3:30 pm
HOW:
Register here.
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Immigrants make up 1 in 4 U.S. health care workers. They are doctors, nurses, and home health aides. They work in maternity wards and nursing homes.
This Immigrant Heritage Week we salute New York City's immigrant Health Care Heroes.
You have always been essential.
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