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The Fire Services Take: Spring 2023
Up close view of high power user equipment
Photo: FirstNet HPUE can help keep fire, police, and EMS connected—this portable version was used for a planned event attracting thousands of participants to a rural costal area. 

The Fire Service Take with Gary McCarraher

Connecting firefighters at the network’s edge with HPUE

Today’s firefighters must maintain connectivity, whether the mission takes them into remote wilderness areas or dense urban buildings. These places can be at the edges of where networks reach. By boosting signal strength, high-power user equipment helps firefighters stay connected wherever the call takes them.
 

HPUE boosts signal strength

High-power user equipment, or HPUE, transforms the way we approach coverage at the outer reaches of a cell site.

HPUE works by boosting signal strength up to six times the normal cellular power to maximize the network’s coverage area. It can improve connectivity and uplink data speeds—particularly at the edge of signal coverage—to keep first responders communicating. The technology gives public safety devices the power to punch through and maintain connection to the network when traditional devices might slow or drop off entirely.

I sometimes compare HPUE to what a mobile repeater does for radios. When I was in the fire service, we used mobile repeaters to get coverage in areas where our radios didn't work. The extra power from the HPUE is like boosting the power in my mobile radio, which eliminates the need for a repeater in the field. 
 

Developed for public safety

This technology is designed for the fire service and other first responders on FirstNet. The network’s Band 14 spectrum is the only band in the United States operating with HPUE.

The FirstNet Authority worked with regulators and standards bodies to ensure that first responders got access to this important technology. HPUE is built to mission-critical standards developed by the 3rd Generation Partnership Project, or 3GPP.

HPUE transmits stronger signals by using Band 14 spectrum and specially designed FirstNet modems. The modems also operate on other AT&T bands at standard power levels. With HPUE’s increased signal, first responders get an enhanced experience with better range, coverage, penetration, and capacity for their devices.
 

FirstNet’s HPUE options

FirstNet’s HPUE product is called FirstNet MegaRangeTM. MegaRange has three device options, for use in vehicles, on-the-go, or at fixed locations. 
  • MegaMobile is designed to be used in vehicles such as a fire apparatus. It can support connectivity on land, on water, or wherever the mission goes.
  • MegaGo is for use on-the-go, so firefighters can take FirstNet MegaRange with them. This portable HPUE device comes in a rugged waterproof carrying case with a rechargeable battery pack, Wi-Fi hot spot, and integrated antennas.
  • MegaFixed is for fixed use to boost FirstNet in remote sites, command centers, and IoT applications. It has HPUE technology plus an ethernet injector and a wall adapter for AC power sources.
These devices are on the National Institute of Standards and Technology (NIST) list of devices that are certified for use on FirstNet. To be certified for the NIST list, devices are subjected to a battery of tests by federal researchers to ensure that they meet the unique needs of first responders.
 

Urban coverage in hard-to-reach spots

In urban environments, MegaRange can improve connectivity where signal penetration is hindered by dense urban surroundings or in underground locations.

The stronger signal helps urban firefighters better communicate in both indoor and outdoor locations. HPUE boosts coverage in hard-to-reach spots like tunnels, basements, elevators, stairwells, parking garages, and building shadows.
 

Remote coverage at the network’s edge

In remote environments, connectivity is improved at the edge of the network’s typical signal. HPUE can be particularly helpful for the fire service when fighting wildland fires, going on maritime missions, conducting remote search and rescue, or operating in rural areas.

In the rural Finger Lakes region of New York state, the famous gorges, hills, and forest land have made communications challenging for Bangs Ambulance. Prior to FirstNet, agency officials said they had about 60% coverage for the mileage they traveled. When they switched to FirstNet, that coverage increased greatly. With FirstNet MegaRange’s stronger signals, they report almost 100% coverage.

“We provide services in areas with challenging terrain. With FirstNet MegaRange, our paramedics were incredibly impressed with the improved coverage,” said Brad Marzolf, Director of Information Services and Compliance Officer for Bangs Ambulance.
 

Improving uplink speeds

HPUE works well for fire service tasks with demanding uplink data speeds, like video streaming. Public-safety officials in Texas have successfully improved data speed and range using HPUE.

“With FirstNet MegaRange, we noticed a substantial coverage improvement in some remote areas, and we sustained high data speeds even as we moved further away from wireless towers,” said Jared Vandenheuvel, program coordinator with the Texas Department of Public Safety. “This will be especially advantageous for public safety and first responders who have high uplink needs, such as drone teams sending video back to operations centers.”
 

Your experience

Do you think HPUE could benefit your agency’s operations, either in remote or urban environments? Contact me or your public safety advisor at the FirstNet Authority, and we can discuss whether this is a good solution for your agency. You can also find me or my colleagues at these events:
Visit our Fire Services page

5x5: The Public Safety Innovation Summit 


The FirstNet Authority and the National Institute of Standards and Technology’s Public Safety Communications Research Division are excited to host a summit for public safety, academia, government, and industry leaders.
  • When: June 28-30
  • Where: San Diego, California
  • What: Help us build the future of public safety communications
Register for 5x5

Inside FirstNet

The FirstNet Authority welcomes new leaders! Joe Wassel was named CEO on March 10. During Joe’s 34-year career at the Department of Defense, he oversaw global communication technologies and implemented FirstNet for DoD’s 150,000 first responders. Chief Richard Carrizzo was appointed Chair of the FirstNet Authority Board after serving as Vice Chair since 2020. He is the first public safety leader in the role and brings 40+ years of experience. Together, Joe and Rich will continue to advance communications for America's first responders.
Know a leader in public safety broadband communications? Nominate that person for the Chief Harlin R. McEwen Public Safety Broadband Communications Award, the FirstNet Authority’s prestigious award to honor public safety. Applications due TODAY!
FirstNet deployables are a valuable tool in fighting wildfires. The Falfurrias Fire Department used a SatCOLT to provide over 40 responding agencies with satellite connectivity during a 6,500-acre fire in rural Texas. Public safety personnel used a Compact Rapid Deployable to manage the evacuation of 19,000 people and battle a wildfire near the National Center for Atmospheric Research (NCAR) facility in Boulder, Colorado. Learn how to request a deployable in our fact sheet.
FirstNet continues to expand broadband for tribal public safety. A new FirstNet tower is connecting the Cherokee Nation’s first responders and citizens, who previously had to drive up to 10 miles for service. The National Tribal Emergency Management Council organized the first full-scale exercise led by tribal first responders and used FirstNet. Want to learn more? Contact the FirstNet Authority’s Tribal Liaison Jasper Bruno, a member of the Muscogee (Creek) Nation, about the FirstNet Authority’s work with tribal nations.
Do you know how the public safety community in your state is using FirstNet? Check our state pages on FirstNet.gov to read stories about public safety broadband’s local impact. And then connect with our team of Public Safety Advisors to learn about FirstNet in your community.  

Tech, Innovations, and Hot Topics in Fire Service

Read what we’ve been hearing from public safety in the field about trends and drivers for fire services and emergency communications.*

New fire-detection technology uses ultra-high-def cameras, artificial intelligence, and satellite technology to spot fires before the human eye can. Firefighters can access the information from anywhere and make response decisions more quickly.

In March 2022, a fire broke out near the Table Mesa neighborhood in Boulder, Colorado, close to the National Center for Atmospheric Research (NCAR) Facility. Over the course of six days, the NCAR Fire burned 190 acres. FirstNet deployables, including a compact rapid deployable owned by the City of Boulder, supported first responders on scene and ensured they could share critical information.

Watch the video 
Gary McCarraher is the FirstNet Authority Fire Services Subject Matter Expert. Learn more about Gary or email him with your questions.  

*FirstNet Authority may provide hyperlinks for third-party, non-governmental websites in order to offer additional context and added value for our users. FirstNet Authority does not endorse any product or service and is not responsible, nor can it guarantee the validity or timeliness of the content on hyperlinks outside of the federal government. In addition, users may wish to review privacy notices on non-government sites since their information collection practices may differ from ours.

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