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Two ski patrol treat a patient lying down in snow. One bike patrol treats a women sitting on ground
The EMS Take: Summer 2020

Brent Williams HeadshotThe EMS Take by Brent Williams

EMS profession stands tall

For the EMS community, these past few months have been like nothing we have ever seen. Call volumes were way up and then way down. Every call had the potential for exposure to a highly contagious disease. Standing orders changed at dizzying speeds as the pandemic progressed. Through it all, the EMS profession in our nation stood tall.

 

Pandemic highlights existing challenges

EMS providers are excelling as they rise to meet these challenges. We’ve seen countless examples of EMS responders going into danger, whether from the virus or other physical hazards.

Yet, the trials are not all new. This crisis has compounded many of the existing challenges we have faced for years. Funding for EMS has long been a nationwide challenge, and now many EMS services, even some of the larger ones, are facing financial stress. Emotional toll on EMS responders, who often work long hours under demanding conditions, needs a continuing response.

 

Progress for EMS

We are beginning to see creative and helpful responses to these challenges. Locally, EMS and other first responders are being lauded as heroes. And, perhaps most exciting for me as an old paramedic, the public is showing a better understanding of what we do every day. I’m excited that FirstNet is giving EMS new communications capabilities to make your job more effective, safer, and in better service to your patients.

 

EMS without ambulances

I want to acquaint you with a corner of the EMS community—the National Ski Patrol. I recently talked to Dick Woolf, national telecommunications advisor, who described the ski patrol as EMS without ambulances. Instead they operate in the great outdoors to treat and transport ill and injured patients. The organization has provided emergency rescue and medical services, free of charge, since 1938. The National Ski Patrol includes ski patrol members who respond on slopes in the winter and bike patrol members who respond on mountain-biking trails and other biking locations in the summer.

National Ski Patrol members were recently recognized as primary users for FirstNet because of their EMS work. The National Ski Patrol currently certifies 26,000 of its members through signature training called Outdoor Emergency Care that is comparable to EMT training but with specialized content for outdoor conditions.

 

Promise of FirstNet

The National Ski Patrol are new adopters, and Dick sees a lot of promise for FirstNet to help ski patrollers—in calling for helicopters or personnel during a search and rescue, viewing live drone video of an avalanche zone, or connecting first responders to medical control for advanced support.

He said, “FirstNet should not be viewed by patrollers as simply a lower-cost cell phone service with priority and pre-emption, but rather as the future of EMS telecommunications technology to provide better patient care.

 

FirstNet supports ski events then and now

Today the FirstNet network buildout is over 80% complete with new cell sites being launched regularly. Before the FirstNet buildout began, a demonstration public safety network was set up at the 2015 International Ski Federation Alpine World Ski Championships in Colorado to show the benefits of a public safety network for large ski events.

More recently, FirstNet has supported the Birkebeiner, North America’s largest cross-country race. The annual 30-mile race draws 45,000 skiers and spectators to rural northwestern Wisconsin and faces huge communications challenges. To boost connectivity, public safety requested a Satellite Cellsite on Light Truck, known as a SatCOLT. FirstNet’s fleet of deployables provide similar capabilities and connectivity as a cell tower.

Dr. Dayle Quigley, the medical director for the race, said, “Communications are huge to what we do. By putting in the [FirstNet SatCOLT] we can actually cover the entire trail, which we couldn’t do before.”

 

Public safety’s needs

The First Responder Network Authority (FirstNet Authority) was created by an act of Congress to build a new, modern mobile broadband communications system that is dedicated and responsive to the needs of public safety. Send me an email to let me know your EMS communication needs.

My FirstNet Authority colleagues and I are participating in these virtual public safety conferences, and I hope you’ll check out our presentations and sessions.

Visit our EMS page

Inside FirstNet

Number 1Robert (“Tip”) Osterthaler was named the new Chair of the FirstNet Authority Board, succeeding Edward Horowitz who will continue to serve on the Board until his term ends in August 2021. We’re excited to welcome Mr. Osterthaler to his new role leading the Board!
Number 2The city of Alexandria, Virginia is using FirstNet for remote 9-1-1 operations during the pandemic. Working from home or remote locations, dispatchers take calls and use computer aided dispatch (CAD) via a secure and reliable FirstNet connection.  
Number 3Check out the new state pages on the FirstNet Authority website with FirstNet info specific to each of the 56 states and territories. Then get introduced to the public safety advisor supporting public safety in your state.
Number 4In a milestone for the FirstNet Authority, our Board approved the first new investments into the FirstNet network that will: evolve the FirstNet core on the path to 5G and expand the fleet of deployable assets
Number 5Know someone who is a leader in public safety broadband communications? Nominate that person for the Chief Harlin R. McEwen Public Safety Broadband Communications Award, the FirstNet Authority’s sole, prestigious award to honor public safety.

Tech, Innovations, and Hot Topics in EMS

Read what we’ve been hearing from public safety in the field about trends and drivers for EMS and emergency communications.*

Cypress Creek EMS in Harris County, Texas, recently deployed body cameras systemwide. The cameras are worn in a point-of-view manner, attached to protective eyewear, to show what the paramedic is seeing. The video is used for training and quality improvement and not for discipline. The cameras are also helping deter attacks on providers and document accurate patient reports. An upcoming trial of live-streaming and two-way communication cameras will be used for telemedicine consults.

Cell phone communications are traditionally a challenge at the annual American Birkebeiner Ski Race, which is hosted in rural northwest Wisconsin. At past “Birkie” events, first responders have struggled to remain connected along the trails, but with a FirstNet SatCOLT (satellite cell on light truck) providing a mobile cellular connection, coverage was not a concern at the 2020 Birkie.

Watch the video on YouTube
Brent Williams is a Senior Public Safety Advisor and the First Responder Network Authority EMS Subject Matter Expert. Learn more about Brent or email him with your questions.  
Top photo: Members of the National Ski Patrol treat ski and bike patients on scene. Photos courtesy of the National Ski Patrol. 
*FirstNet Authority may provide hyperlinks for third-party, non-governmental websites in order to offer additional context and added value for our users. FirstNet Authority does not endorse any product or service and is not responsible, nor can it guarantee the validity or timeliness of the content on hyperlinks outside of the federal government. In addition, users may wish to review privacy notices on non-government sites since their information collection practices may differ from ours.
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