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A group of first responders wearing yellow vests and medical masks gather outside an emergency response vehicle preparing to assist after a tornado near Jonesboro, Arkansas
The Emergency Management Take: Summer 2020

Charles Murph HeadshotThe Emergency Management Take with Charles Murph

Planning for disaster response during a pandemic

A big question right now for emergency management is how to prepare for a disaster in the middle of a pandemic. Guidance issued by the Centers for Disease Control and Prevention (CDC) and the Federal Emergency Management Agency (FEMA) relies in part on virtual response efforts. FirstNet provides public safety with the capabilities to power a virtual response to disaster.

FEMA goes virtual

FEMA issued guidance to help emergency managers prepare for disasters while continuing to respond to COVID-19. FEMA also has established its own virtual operations for disaster response while social distancing. Field offices and coordination centers are virtual. Inspections and damage assessments are done remotely. Recovery centers and survivor assistance efforts may use online and phone registration as well as conduct virtual assessments.

These virtual operations partly rely on wireless broadband connectivity. When disaster strikes, commercial networks can get congested. FirstNet always gives public safety prioritized connectivity with the ability to preempt commercial traffic. FirstNet has the coverage and capacity necessary to support virtual operations. When existing infrastructure is overloaded or destroyed, FirstNet deployables are available for public safety subscribers to boost or replace coverage.

Hurricane season brings new challenges

Hurricane season kicked off on June 1 and lasts through November and is always a demanding time for emergency managers in the Gulf of Mexico and Atlantic states. This year, the complexities of planning for a hurricane are compounded by the coronavirus. Shelters, transportation, volunteers, meals, repairs, and many other aspects of disaster preparedness are now impacted by the need for social distancing. The CDC issued guidance on health effects, sheltering, and communicating when a hurricane hits amid the COVID-19 outbreak. These new considerations require specialized planning efforts during a pandemic.

The health and safety of public safety workers responding to a hurricane is another paramount consideration. Emergency managers may be considering remote or virtual emergency operation centers to protect their workers from exposure to the virus. Under normal circumstances, FirstNet is an important resource for emergency operation centers. In pandemic conditions with virtual work, FirstNet becomes vitally important.

FirstNet gives users the ability to stream high-volume data to maintain situational awareness and a common operating picture, which is especially important in a virtual environment. FirstNet also has the capability to track vehicles, equipment, personnel, and evacuees with greater speed and accuracy to ensure emergency managers have the most up-to-date information. FirstNet offers broadband capabilities and bandwidth for all emergency support function personnel representing each agency or discipline assigned to the emergency operations center.

Your experience

At the First Responder Network Authority (FirstNet Authority), we work hand-in-hand with public safety to make sure your voice and needs are represented in the FirstNet network buildout and evolution. Our staff includes emergency management professionals who are passionate about working on specific issues affecting the profession. The FirstNet Authority’s emergency management community is focused on supporting you. Every week my colleagues and I speak with state and local emergency management professionals to understand how we can more effectively advocate for you.

Advocating for emergency management is our job, and we’d love to hear your feedback. What are your top critical communications priorities during the pandemic? What keeps you up at night when trying to plan for this scenario? How can we better serve the emergency management profession and advocate for your wireless broadband connectivity needs?Send me an email to share your experiences and ideas. 

My FirstNet Authority colleagues and I are participating in virtual public safety conferences, and I hope you’ll check out our presentations and sessions.

Visit our Emergency Management page

Inside FirstNet

Number 1Robert (“Tip”) Osterthaler was named the new Chair of the FirstNet Authority Board, succeeding Edward Horowitz who will continue to serve on the Board until his term ends in August 2021. We’re excited to welcome Mr. Osterthaler to his new role leading the Board!
Number 2The city of Alexandria, Virginia is using FirstNet for remote 9-1-1 operations during the pandemic. Working from home or remote locations, dispatchers take calls and use computer aided dispatch (CAD) via a secure and reliable FirstNet connection.  
Number 3Check out the new state pages on the FirstNet Authority website with FirstNet info specific to each of the 56 states and territories. Then get introduced to the public safety advisor supporting public safety in your state.
Number 4In a milestone for the FirstNet Authority, our Board approved the first new investments into the FirstNet network that will: evolve the FirstNet core on the path to 5G and expand the fleet of deployable assets
Number 5Know someone who is a leader in public safety broadband communications? Nominate that person for the Chief Harlin R. McEwen Public Safety Broadband Communications Award, the FirstNet Authority’s sole, prestigious award to honor public safety.

Tech, Innovations, and Hot Topics in Emergency Management

Read what we’ve been hearing from public safety in the field about trends and drivers for emergency management and emergency communications.*

Artificial intelligence (AI) can be a helpful tool in disaster preparedness. At every stage of the disaster lifecycle, AI augments the work of existing systems and personnel. AI can analyze data to identify potential disasters, more quickly issue alerts when disaster strikes, and analyze disaster zones to support relief efforts. AI can’t replace coordinated, well-funded disaster preparedness, but it can help improve outcomes at every point during the disaster life cycle.

FirstNet, the nationwide public safety broadband network, is specifically designed to meet public safety’s critical communications needs. Two of the key public safety features of FirstNet are priority and preemption. Preemption means that public safety devices are treated as the most important on the network. Network resources cannot be taken from public safety.

Watch the video on YouTube
Charles Murph is the First Responder Network Authority Emergency Management Subject Matter Expert. Learn more about Charles or email him with your questions.  
Top photo: First responders gather to respond to a violent tornado that hit northeast Arkansas in March 2020. Despite the wreckage, FirstNet kept first responders connected and communicating during their response. 
*FirstNet Authority may provide hyperlinks for third-party, non-governmental websites in order to offer additional context and added value for our users. FirstNet Authority does not endorse any product or service and is not responsible, nor can it guarantee the validity or timeliness of the content on hyperlinks outside of the federal government. In addition, users may wish to review privacy notices on non-government sites since their information collection practices may differ from ours.
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