Stream 1: Posts and Pandemics: The hard lessons of COVID-19

How did Posts perform during the COVID-19 pandemic? This stream focuses on the challenges and opportunities and whether Posts’ plans for business continuity were successful

Stream 2: Starting again: business recovery and innovation in the last mile

Market drivers – e-tailers and the demand for e-commerce and B2B, B2C parcel delivery. What is driving market recovery? This stream aims to consider the increased growth, focus, and innovation in the last mile, what is driving this growth, and how the sector can ensure sustainability for the future

Stream 1: A platform for change: digital and business transformation in the market place

What challenges and opportunities exist in the market with digital platforms and enabling business processes with the latest digital technology?

Stream 2: Culture eats strategy for breakfast: CEO panel on leading cultural change

This session focuses on the challenges of leading organizations and changing the cultural mindset from a public service orientation to focus on commercial customers